How to Close Your MoneyTap Account?

How to Close Your MoneyTap Account?

MoneyTap is India’s first app-based personal credit line associated with other banks. In just a click, the app can help its customers avail loans worth as little Rs .3000 or as much as Rs. 5 Lakhs per the customer’s credit limit, which the officials of the banks would set at the time of the application.

The interest is only levied on the amount the customer uses. For small to medium-sized cash loans, MoneyTap is a one-stop solution with convenient smartphone functionality and inexpensive interest rates.

However, there could be many reasons one would want to deactivate/ close or discontinue their account. This may include email spamming, calls, or texts from bank officials or customer support staff. Hence for our readers who may wish to discontinue MoneyTap because of the following issues, here is a step-by-step guide on how to close your MoneyTap account. 

How To Delete MoneyTap Account

Call their Live Agent to request the deletion of your account.

1. Dial +91-80-40974095.

2. Inform the agent that you wish to close your account.

3. Give the agent the details of your account.

4. Keep the provided confirmation details as reference.

Alternative method to delete MoneyTap account

1. Log in to your registered email address

2. Draft an email addressed to hello@moneytap.com

3. Use “REQUEST TO DELETE MY ACCOUNT” as the subject line.

4. Ask via email to remove your account from their database and delete all of your associated data.

FAQs

How do I cancel my MoneyTap card?

You can contact the company’s partner RBL Bank to block your MoneyTap Credit Card by calling 1800 121 9050 or emailing your request to cardservices@rblbank.com.

Does RBI approve MoneyTap?

Yes, MoneyTap adheres to the high standards and regulations established by the RBI. MoneyTap conforms with RBI regulations in all of its offerings and features.

How do I contact MoneyTap customer care?

As of right now, MoneyTap has no customer service phone number. Only an official email address (hello@moneytap.com) can be used to contact.

How do I complain to MoneyTap?

Customers facing problems can email hello@moneytap.com for assistance.

Additionally, customers have the option to file concerns in person or via social media. Within five days, the company will attempt to address the customer’s complaint.

OR

Customers have the opportunity to escalate complaints to the Grievance Redressal Officer if they are dissatisfied with the resolution offered at any level to:

Anjali Panwar, G-405,4th Floor – Gamma Block,

Sigma Soft Tech Park Varthur,

Kodi Whitefield Post Bangalore 560066

Email: anjali@moneytap.com

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